Terms of Service

The term “Coach” refers to Morgan Rockwell. The term Clients refers to the purchaser of the consultation, coaching session(s), or coaching packages, designed, sold by, and facilitated by Morgan Rockwell.

Scope: The scope of this Agreement covers the Client’s' and Coach’s agreements about their relationship created through clients purchasing the Coach’s consultation sessions or coaching packages, 1:1, group, Voxer, or other coaching support.

1:1 Coaching includes 6 calls, each combined with 2 weeks of post-call Voxer support that is available withing the hours of 10 am-5 pm WET M-F. *See specifics under Emerge T+C's.

Group Container: 3 monthly live coaching calls, group Voxer support that is available 10 am- 5 pm WET M-F. *see coaching specifics under Radiance T+C's

This Agreement covers intellectual property rights, liability, disclaimers, and other important legal implications of entering into this relationship.

Fees: The client purchased a consultation, session, or package offered by the Coach for the agreed-upon purchase price on the checkout page. All purchases are non-refundable.

Payment: The client agrees to pay in full the price of the program purchased at checkout, including all payment terms and fees displayed on the checkout page, within the agreed-upon payment term as defined on the checkout page.

For agreed-upon payment plans, all payments will be processed automatically every month on the same date of purchase.

Payment dates may not be moved, altered, or changed.

The client is responsible for keeping up-to-date CC numbers within the dashboard.

In the instances of a failed payment, the system will automatically retry the payment within 24 hr for a maximum of 3 attempts.

If the payment is not completed within the 3 attempts a 20% interest fee will be incurred and any remaining sessions will be suspended until both the payment and interest are paid in full.

Any payment and applicable fees 15 days late will incur an additional €250 fee and suspended access to the dashboard.

Any payment 30 days late will incur an additional €450 fee and termination of the remaining coaching plan.

Any defaulted payments must be received (plus any additional) fees must be received by 5 pm WET of 15 and 30-day respectively to avoid further penalty.

2 or more failed payments will result in the client's qualification for a payment plan and the rest of the balance will need to be paid in full and any future purchases will not qualify for payment plan options.

The client may log into their account to see past orders on the website and active billing agreements that they authorized at the checkout by reviewing the orders under the products area of their account.

Additional add-on services can be included at the following fees and payment arrangements. The client may be presented with the option to purchase additional add-on services or products through the checkout process, including special offers displayed after the purchase of initial purchase, and if the Client clicks to consent to such purchases then the Client shall be responsible for paying these services, and products in full.

AGREEMENT

This Agreement is entered into by and between: Morgan Rockwell, ICF certified Coach, certified Akashic Records Reader, and Healer, and Client, whereby Coach agrees to provide cosulting and/ or Coaching Services for Client. The Consult entails the use of an Akashic Records Consultation.

Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional, or business goals and to develop and carry out a strategy/plan for achieving those goals.

1) Coach-Client Relationship A. Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior. B. The client is solely responsible for creating and implementing his/her own physical, mental, and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. The client understands coaching is not therapy does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time. D. The client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education, family history, and recreation. The Client agrees that deciding how to handle these issues, incorporating coaching principles into those areas, and implementing choices is exclusively the Client’s responsibility. E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach. F. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance, and to create the time and energy to participate fully in the program.

2) Confidentiality This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

3) Cancellation Policy The Client agrees that it is the Client's responsibility to notify the Coach 12 hours before the scheduled calls/meetings. The coach reserves the right to bill the Client for a missed meeting. The coach will attempt in good faith to reschedule the missed meeting.

4) Termination Either the Client or the Coach may terminate this Agreement at any time. This Agreement does not allow for termination prior to the consultation, session, or coaching package end date. If the client or coach chooses to end participation prior to the consultation, session, or coaching package end date, Client will not receive a refund and will be responsible for completing payment outlined under the payment heading.

5) Limited Liability Except as expressly provided in this Agreement, the Coach makes no guarantees, representations, or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon, and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

6) Entire Agreement This document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

7) Dispute Resolution If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to (30 days) after notice is given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

8) Severability If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

9) Waiver The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

10) Binding Effect This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

These terms and conditions have been updated Jan 2024 to include all consultations, sessions, and coaching packages offered by Coach, Morgan Rockwell.